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Our focusPractice capacityWhere it beginsAI + your practiceAbout us

The 20% no vendor will build.Designed around how your firm actually works.

We design, implement, and support AI agents, AI assistants, and automated workflows that unlock capacity and capabilities for the mission-critical people and systems that power your practice.

Our focus

Differentiated professional services.

Small and mid-sized professional services firms: practices where the work product is judgment, and where necessary production work occupies the people who provide it.

Law firms

Across the landscape of practices: estate planning, immigration, family, business, real estate, litigation. The details differ by practice area; the shape of the day rarely does. Intake, deadlines, document preparation, and client questions fill the hours the legal thinking should get.

Accounting and CPA practices

Solo practitioners through multi-partner firms. The work arrives in seasons. Client documents, preparation, and review stack against fixed deadlines, and the advisory work that deepens a client relationship waits for a quieter week that rarely comes.

Financial advisory and wealth management

Independent advisory and wealth management practices. Client reviews, account paperwork, and the platforms behind every account fill the calendar, and the conversations that actually move a client's plan compete for what is left.

Practice capacity

The software gap consuming your practice's capacity.

Vendors build the capabilities they can sell across 80% of the market. What remains is a gap in their roadmap for solutions specific to how your practice operates. humanagentic builds that missing 20%, unlocking capacity with agentic solutions and enabling human judgment to deploy where it's needed.

The practice creates value through scarce human judgment.

A small or mid-sized professional practice creates value by applying scarce human judgment to client problems. Necessary, non-judgment-driven production work occupies the mission-critical people and systems around that judgment. We assume there's demand for judgment throughout the practice that is going unserved.

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Where it begins

It begins with discovery.

No two practices are the same, so our process begins with a conversation about your practice and how it actually runs, understanding the problem space, identifying the pain points, and aligning on the problems to solve. Below is an example of what that conversation might sound like.

0:00 / 2:11Simulated discovery conversation
Simulated client discovery conversation, for illustrative purposes only.
CLIENT

Honestly, the part that gets me is the review packets. My team assembles each one: performance from Orion, the plan from the planning software, the notes from the CRM, then checks it all against Schwab. And I read every one before it goes to the client.

J. BLOUNT

That assembling takes a trained person, but none of it is advice. Your read is where the judgment goes. What's that costing you at the other end?

CLIENT

That's right. And the same two people build the packets and do the onboarding. So we've stopped taking referrals. As of today, three families essentially waitlisted, because onboarding one runs weeks and every form the custodian sends back costs days. And we priced the platform everyone says to buy. Per seat, annual, a minimum bigger than our whole firm.

J. BLOUNT

If I may play that back, and fix anything I get wrong. You're not short of demand, you're short of capacity to take it. The assembling can come off your people, and their week goes to the onboarding. The reading stays with you.

CLIENT

Let me back up, I don't think I said what the read is for. I'm looking for signals a family's situation has changed. We send a questionnaire ahead of every review, and it mostly doesn't come back. The change comes out in the meeting, after the packet's built.

J. BLOUNT

Got it. So what changed decides what the family needs, and it's the last thing you learn. That's what's worth fixing, and it isn't the packets.

CLIENT

You're right, it isn't. So what would fixing it look like? Because I've been sold this before.

J. BLOUNT

Fair. I'm hearing two problems: taking on the families who are waiting, and learning what's changed for the ones you already have. And I won't pitch you either fix today. What the fixes look like is what discovery is for: we sit down with your team and map the workflows, the systems, how you handle risk, and where your judgment goes. And regardless of what discovery finds, how we build doesn't change: the agents carry the workflows, deciding what a family needs stays yours, and nothing reaches a client without a human approving it, every step recorded. How does that sound?

CLIENT

That's the conversation I want to have.

Our process

01

Discovery

Where is high-value judgment pinned under necessary work in your practice, and what would it take to unblock it. We map the workflows, the systems, and the people they occupy.

02

Strategy

What to build, in what order, and why. The thesis applied to the unique way your practice operates: a sequenced plan your team can absorb, with the consequential decisions and their owners identified up front.

03

Implementation

We design, build, and deploy the AI agents, AI assistants, and automated workflows the strategy calls for, working with the systems and people already in place.

04

Support

We keep the systems current, monitored, and improving as your practice changes. New needs feed back into strategy; the relationship continues.

AI + your practice

AI applied to your practice.

Your firm is accountable for delegated work whether it goes to a new associate or to software. So the question is not whether AI does the work. It is where your people stay in the loop, and what is escalated to them. We build to guardrails you establish and practice standards you follow.

Automated workflow

Your process, executed the same way every time.

The steps are set with your team before anything runs, and nothing happens outside them. Models read, sort, and draft within a step, and can choose among options your process already allows; they cannot add one. The same input is handled the same way every time. Where your process calls for a person to approve, it stops and waits.

AI agent

Software given an objective, inside limits you set.

The agent decides its own next step, works until the job is done or a limit stops it, and corrects itself when a step fails. The limits are written first: what it may do alone, what requires approval, what it may never touch. Consequential decisions are escalated to a named human, with the record of how it got there.

AI assistant

Your people operate it. It answers; it does not act.

It draws only on materials you have approved, cites the source of every answer, and states when it does not have one. It sends nothing, files nothing, commits nothing. A human decides, every time.

The kinds of work we build for.

Each is built as a workflow, an agent, or an assistant. Which one depends on how your practice runs.

  • The operatorAutomated workflow or AI agentYour firm's work runs through platforms that offer no integrations across different platforms, so your staff can spend hours clicking through screens. The operator interacts with those same screens under human approved rules and guardrails, executing each step your process defines and recording every action. The manual clicking comes off your staff's plate.web / browser / computer-use agents
  • The librarianAI assistantAnswers that exist in your own materials still cost a person's time to find, and a wrong answer costs far more. The librarian answers only from what you have approved, cites the source on every response, and says so when the answer is not there. Knowable questions get instant, grounded answers; judgment questions escalate to a human.RAG / retrieval agents
  • The apprenticeAI agentA system that repeats yesterday's mistakes creates permanent review work. The apprentice learns from its own activity: the feedback and fine tuning your staff makes becomes incorporated into its training corpus, then deployed under supervision back into workflows and evaluated. The apprentice learns and self-improves; its intelligence compounds into a system that becomes an expert in your practice.self-evolving / learning agents
  • The night shiftAI agentSome work only fits after hours: sorting what arrived, preparing what tomorrow needs. Left for morning, it consumes the day's first hours. The night shift can run autonomously, for hours or days at a time, pausing and resuming as needed. Your people open a completed, reviewable run instead of a backlog.autonomous / background / long-running agents
  • The teamAI agentSome jobs are too large or varied for one agent to do well. The team assigns the work the way a practice would: a lead delegates, parallel checkers compare findings, each agent with one defined responsibility. Every step gets specialist attention, and disagreements surface as flags for your staff to review rather than being resolved by a guess.multi-agent systems
  • The voiceAI agentCalls arrive during the work the caller is asking about: intake, scheduling, a first question. The voice holds a real conversation on phone, web, or messaging app, handles first triage under human approved rules and guardrails, and escalates anything consequential to your staff. Callers get an immediate response; your team gets the contextualized conversation prepared.voice / realtime / conversational agents

Not an exhaustive list.

About us
Jerry Blount, principal of humanagentic, smiling in a navy suit, white shirt, and red striped tie
Jerry Blount
Principal · humanagentic
Read the full biography →

Over fifteen years building software for some of the most recognizable names in media: Gannett-USA Today, Politico, Vox Media, and Yahoo-AOL. Jerry built custom systems that generated new customers and increased the value of existing ones. He founded humanagentic to bring the rigor, processes, and innovation of enterprise-grade software development to professional services, to enable business growth and deeper client relationships.

$15.6MARR · Vox Media NYmag.com subscriptions
$936Kad revenue YTD · Yahoo-AOL community products
$3Mad revenue lift · Politico first-party data
140%activations · AddThis, 15M websites
Results from product roles Jerry has led at these companies; the principal's credentials, not client work of this practice.
Start the conversation

Tell us about your practice.

TELL US ABOUT YOUR PRACTICENEEDS JAVASCRIPT
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TELL US ABOUT YOUR PRACTICETHE FRONT DOOR · STEP 1 OF 2

Your email first.
It is where Jerry's reply goes, and a six-digit code confirms it is you. No password, and nothing else to set up. This keeps the line for practices and out of reach of bots.

One address, one conversation. We use it to send the code and to reply, and for nothing else.

no account · no password
WHAT WE'LL ASK7 QUESTIONS · ALL OF THEM
1Who are we talking with, and what kind of practice do you run?
2Where does the day actually go, for you and for your people?
3What would you most want off your plate, or off your people's plates?
4And why does that matter to the practice?
5And what's in the way today?
6Have you taken a run at this problem before?TOOLS, A HIRE, A VENDOR
7What made today the day you got in touch?ANYTHING PUTTING A CLOCK ON IT?
And this is the note it builds

As your role at your practice, here is what you want off your plate: the work that doesn't need your judgment. Why it matters: what that time would go to. What is in the way: the thing stopping you.