The 20% no vendor will build.Designed around how your firm actually works.
We design, implement, and support AI agents, AI assistants, and automated workflows that unlock capacity and capabilities for the mission-critical people and systems that power your practice.
Small and mid-sized professional services firms: practices where the work product is judgment, and where necessary production work occupies the people who provide it.
Law firms
Across the landscape of practices: estate planning, immigration, family, business, real estate, litigation. The details differ by practice area; the shape of the day rarely does. Intake, deadlines, document preparation, and client questions fill the hours the legal thinking should get.
An agent can take the intake call that arrives while everyone is in court, assemble the conflicts search for an attorney to clear, and answer the week's third status question from the matter file. The clearance and anything that reaches a client stay with your attorneys, and the hour that comes back is one they bill.
Accounting and CPA practices
Solo practitioners through multi-partner firms. The work arrives in seasons. Client documents, preparation, and review stack against fixed deadlines, and the advisory work that deepens a client relationship waits for a quieter week that rarely comes.
The missing K-1 gets chased, every document that arrives is logged against the checklist, the tie-outs are done, and the return reaches review ready, with the open items listed and owned. Your CPAs still reach every conclusion, and the partner hours the season swallows go to the planning conversations clients stay for.
Financial advisory and wealth management
Independent advisory and wealth management practices. Client reviews, account paperwork, and the platforms behind every account fill the calendar, and the conversations that actually move a client's plan compete for what is left.
The review packet can be built before anyone asks for it, out of the same custodian, planning, and CRM screens your team clicks through today, reconciled and held back when the numbers disagree rather than going out wrong. Your advisors' week goes back to the families, which is where assets are won and kept.
Practice capacity
The software gap consuming your practice's capacity.
Vendors build the capabilities they can sell across 80% of the market. What remains is a gap in their roadmap for solutions specific to how your practice operates. humanagentic builds that missing 20%, unlocking capacity with agentic solutions and enabling human judgment to deploy where it's needed.
The practice creates value through scarce human judgment.
A small or mid-sized professional practice creates value by applying scarce human judgment to client problems. Necessary, non-judgment-driven production work occupies the mission-critical people and systems around that judgment. We assume there's demand for judgment throughout the practice that is going unserved.
Where it begins
It begins with discovery.
No two practices are the same, so our process begins with a conversation about your practice and how it actually runs, understanding the problem space, identifying the pain points, and aligning on the problems to solve. Below is an example of what that conversation might sound like.
0:00 / 2:11Simulated discovery conversation
Simulated client discovery conversation, for illustrative purposes only.
CLIENT
Honestly, the part that gets me is the review packets. My team assembles each one: performance from Orion, the plan from the planning software, the notes from the CRM, then checks it all against Schwab. And I read every one before it goes to the client.
J. BLOUNT
That assembling takes a trained person, but none of it is advice. Your read is where the judgment goes. What's that costing you at the other end?
CLIENT
That's right. And the same two people build the packets and do the onboarding. So we've stopped taking referrals. As of today, three families essentially waitlisted, because onboarding one runs weeks and every form the custodian sends back costs days. And we priced the platform everyone says to buy. Per seat, annual, a minimum bigger than our whole firm.
J. BLOUNT
If I may play that back, and fix anything I get wrong. You're not short of demand, you're short of capacity to take it. The assembling can come off your people, and their week goes to the onboarding. The reading stays with you.
CLIENT
Let me back up, I don't think I said what the read is for. I'm looking for signals a family's situation has changed. We send a questionnaire ahead of every review, and it mostly doesn't come back. The change comes out in the meeting, after the packet's built.
J. BLOUNT
Got it. So what changed decides what the family needs, and it's the last thing you learn. That's what's worth fixing, and it isn't the packets.
CLIENT
You're right, it isn't. So what would fixing it look like? Because I've been sold this before.
J. BLOUNT
Fair. I'm hearing two problems: taking on the families who are waiting, and learning what's changed for the ones you already have. And I won't pitch you either fix today. What the fixes look like is what discovery is for: we sit down with your team and map the workflows, the systems, how you handle risk, and where your judgment goes. And regardless of what discovery finds, how we build doesn't change: the agents carry the workflows, deciding what a family needs stays yours, and nothing reaches a client without a human approving it, every step recorded. How does that sound?
CLIENT
That's the conversation I want to have.
Our process
01
Discovery
Where is high-value judgment pinned under necessary work in your practice, and what would it take to unblock it. We map the workflows, the systems, and the people they occupy.
02
Strategy
What to build, in what order, and why. The thesis applied to the unique way your practice operates: a sequenced plan your team can absorb, with the consequential decisions and their owners identified up front.
03
Implementation
We design, build, and deploy the AI agents, AI assistants, and automated workflows the strategy calls for, working with the systems and people already in place.
04
Support
We keep the systems current, monitored, and improving as your practice changes. New needs feed back into strategy; the relationship continues.
AI + your practice
AI applied to your practice.
Your firm is accountable for delegated work whether it goes to a new associate or to software. So the question is not whether AI does the work. It is where your people stay in the loop, and what is escalated to them. We build to guardrails you establish and practice standards you follow.
Automated workflow
Your process, executed the same way every time.
The steps are set with your team before anything runs, and nothing happens outside them. Models read, sort, and draft within a step, and can choose among options your process already allows; they cannot add one. The same input is handled the same way every time. Where your process calls for a person to approve, it stops and waits.
AI agent
Software given an objective, inside limits you set.
The agent decides its own next step, works until the job is done or a limit stops it, and corrects itself when a step fails. The limits are written first: what it may do alone, what requires approval, what it may never touch. Consequential decisions are escalated to a named human, with the record of how it got there.
AI assistant
Your people operate it. It answers; it does not act.
It draws only on materials you have approved, cites the source of every answer, and states when it does not have one. It sends nothing, files nothing, commits nothing. A human decides, every time.
The kinds of work we build for.
Each is built as a workflow, an agent, or an assistant. Which one depends on how your practice runs.
The operatorAutomated workflow or AI agentYour firm's work runs through platforms that offer no integrations across different platforms, so your staff can spend hours clicking through screens. The operator interacts with those same screens under human approved rules and guardrails, executing each step your process defines and recording every action. The manual clicking comes off your staff's plate.web / browser / computer-use agents
The librarianAI assistantAnswers that exist in your own materials still cost a person's time to find, and a wrong answer costs far more. The librarian answers only from what you have approved, cites the source on every response, and says so when the answer is not there. Knowable questions get instant, grounded answers; judgment questions escalate to a human.RAG / retrieval agents
The apprenticeAI agentA system that repeats yesterday's mistakes creates permanent review work. The apprentice learns from its own activity: the feedback and fine tuning your staff makes becomes incorporated into its training corpus, then deployed under supervision back into workflows and evaluated. The apprentice learns and self-improves; its intelligence compounds into a system that becomes an expert in your practice.self-evolving / learning agents
The night shiftAI agentSome work only fits after hours: sorting what arrived, preparing what tomorrow needs. Left for morning, it consumes the day's first hours. The night shift can run autonomously, for hours or days at a time, pausing and resuming as needed. Your people open a completed, reviewable run instead of a backlog.autonomous / background / long-running agents
The teamAI agentSome jobs are too large or varied for one agent to do well. The team assigns the work the way a practice would: a lead delegates, parallel checkers compare findings, each agent with one defined responsibility. Every step gets specialist attention, and disagreements surface as flags for your staff to review rather than being resolved by a guess.multi-agent systems
The voiceAI agentCalls arrive during the work the caller is asking about: intake, scheduling, a first question. The voice holds a real conversation on phone, web, or messaging app, handles first triage under human approved rules and guardrails, and escalates anything consequential to your staff. Callers get an immediate response; your team gets the contextualized conversation prepared.voice / realtime / conversational agents
Jerry has spent over fifteen years building and growing software applications and products for some of the most recognizable names in media: Gannett-USA Today, AddThis, Politico, Bethesda Softworks, Vox Media, and Yahoo-AOL.
At Vox Media he built the subscriber acquisition and retention journeys behind NYmag.com, a portfolio of products and features that generated $15.6M in annual recurring revenue; he also implemented the AI that powers its conversion funnel, dynamically deciding which offer to show a prospect based on their onsite behavior. At Yahoo-AOL he built a cross-device commenting and community platform that turns readers into participants, earning $936K in advertising revenue. At Politico he built the first-party audience data applications behind $3M a year in advertising, and developed the business and investment strategy for the site's paywall. At AddThis he rebuilt the publisher tools platform, the monetization engine for a business that served fifteen million websites and held the largest data footprint on the internet behind only Google and Facebook (Meta); the rebuild lifted product activations 140%. Earlier work includes a streaming and audiobook platform delivered to more than five thousand libraries at RBmedia, recommendation and loyalty systems at Bethesda Softworks, and the products that grew USA Today's Travel and Sports sections past one hundred million monthly users.
Each of those results came from adopting new technology early and putting it to work: personalization and recommendation algorithms before they were table stakes, first-party data platforms before the industry followed, conversion rate optimization programs based on strategic planning and statistical discipline. He now builds with agentic AI, deep in the current generation of models and tooling, delivering complete, production-grade applications, taken from specification to launch and serving real users. The result is the strategic thinking, data-driven discipline, and process-driven execution of an enterprise-level agentic builder, applied to your practice.
humanagentic exists because agentic development changes the economics of custom software. The software a firm actually needs is shaped by how that firm works, and building it that way has never been economical for vendors, which is why the market offers generic products that fit no one or enterprise engagements priced for someone else. That arithmetic has changed. Custom, enterprise-level solutions are now economically viable for small and mid-sized practices, and building them is what this company does.
Jerry holds an MBA from Nova Southeastern University and a B.S. from the University of Florida. He lives in the Washington, D.C. area with his family.
The Blount Family
Over fifteen years building software for some of the most recognizable names in media: Gannett-USA Today, Politico, Vox Media, and Yahoo-AOL. Jerry built custom systems that generated new customers and increased the value of existing ones. He founded humanagentic to bring the rigor, processes, and innovation of enterprise-grade software development to professional services, to enable business growth and deeper client relationships.
$15.6MARR · Vox Media NYmag.com subscriptions
$936Kad revenue YTD · Yahoo-AOL community products
$3Mad revenue lift · Politico first-party data
140%activations · AddThis, 15M websites
† Results from product roles Jerry has led at these companies; the principal's credentials, not client work of this practice.
Start the conversation
Tell us about your practice.
TELL US ABOUT YOUR PRACTICENEEDS JAVASCRIPT
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TELL US ABOUT YOUR PRACTICETHE FRONT DOOR · STEP 1 OF 2
WHAT WE'LL ASK7 QUESTIONS · ALL OF THEM
1Who are we talking with, and what kind of practice do you run?
2Where does the day actually go, for you and for your people?
3What would you most want off your plate, or off your people's plates?
4And why does that matter to the practice?
5And what's in the way today?
6Have you taken a run at this problem before?TOOLS, A HIRE, A VENDOR
7What made today the day you got in touch?ANYTHING PUTTING A CLOCK ON IT?
And this is the note it builds
As your role at your practice, here is what you want off your plate: the work that doesn't need your judgment. Why it matters: what that time would go to. What is in the way: the thing stopping you.